Reading text
Many digital services ask users to agree to lengthy terms at the moment they want to continue, a timing that makes careful reading unlikely. A better approach is to give people choices (9) .......... several stages, so that each decision is connected (10) .......... the action it affects.
One service, for example, asks users (11) .......... they wish to share a location before it requests permission, rather (12) .......... presenting a single broad request. The question appears beside (13) .......... short explanation, and users (14) .......... able to return to it later without losing access to unrelated features.
Such design does not remove responsibility (15) .......... the user, but it recognises that attention is limited and confidence is earned gradually. Designers who treat consent as an ongoing conversation, rather (16) .......... a hurdle to clear, are more likely to create systems people can understand and challenge.