"C1 Paper 10 — Letter: A manufacturer has invited feedback on a new repair guarantee" is a C2 Proficiency Writing practice task (Letter / Email). Cambridge assesses content, communicative achievement, organisation and language on a scale from 0 to 5 per criterion. Plan before you write: identify the target reader, the required register and the number of points you must address. At C2, examiners expect sophisticated vocabulary used accurately, varied sentence structures and clear paragraphing.
Plan the Letter / Email before writing, address every prompt point, keep the expected register, respect the word limit, and use feedback to improve content, organisation, grammar range, and vocabulary precision.
A manufacturer has introduced a longer repair guarantee and invited customers to comment on how it works in practice. Write a letter to the customer relations manager describing your experience of using the guarantee, evaluating whether its conditions were clear and fair, and requesting one specific change that would make the policy more useful without encouraging unreasonable claims. Write your letter.
Word limit: 260 words
C1 Paper 10 — Letter: A manufacturer has invited feedback on a new repair guarantee
Exam Task
Draft the full response, stay inside the word range, then submit for AI feedback.
Prompt
"A manufacturer has introduced a longer repair guarantee and invited customers to comment on how it works in practice. Write a letter to the customer relations manager describing your experience of using the guarantee, evaluating whether its conditions were clear and fair, and requesting one specific change that would make the policy more useful without encouraging unreasonable claims. Write your letter."
Points to cover
Tap the icon for input input texts when supplied. Target: Target 45 min.
Part 2 · 220–260 words · Target 45 min